Blink B.V. Privacy Policy

Effective Date: 1 January 2025

1. Introduction
Blink B.V. (“Company”, "we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our SaaS platform and integrated booking widget for tattoo studios and artists (the “Services”).

2. Data We Collect
We collect the following types of data:

a) Information You Provide
- Name, email, phone number, and business details when registering an account.
- Payment information (processed via third-party providers).
- Customer details when booking appointments.

b) Automatically Collected Information
- Log data, including IP address, device information, and browsing behavior.
- Cookies and tracking technologies to improve user experience.

3. Purpose of Data Processing
We use the collected data for:
- Providing and maintaining the Services.
- Processing bookings and payments.
- Communication with Users.
- Improving platform security and performance.
- Marketing, subject to consent.

4. Data Sharing
- We share personal data with payment processors to facilitate transactions.
- We may disclose data to comply with legal obligations.
- We do not sell user data to third parties.

5. Data Retention
- We retain data for as long as necessary to provide the Services.
- You may request data deletion, subject to legal and contractual obligations.

6. User Rights
Users in the EU and other jurisdictions have the right to:
- Access, correct, or delete their personal data.
- Withdraw consent for marketing communications.
- Lodge complaints with a data protection authority.

7. Security Measures
- We implement industry-standard security measures to protect personal data.
- However, no online service is completely secure, and we cannot guarantee absolute protection.

8. Third-Party Services
- Our Services may contain links to third-party websites or tools.
- We are not responsible for the privacy practices of third-party services.

9. Changes to This Policy
- We may update this Privacy Policy from time to time.
- Users will be notified of significant changes.

10. Contact Us
For privacy-related inquiries, contact us at:
Blink B.V.
Email: support@useblink.app